In order to use Diitalk, you'll need:
Every month you will receive a Dii Coin top-up. If your balance is below 50 Dii Coins on the 1st of the month, you will automatically be topped-up back to 50 Dii Coins. You can acquire extra Dii Coins by acquiring Dii Rewards, completing tasks in the 'Earn more Dii Coins' section, and/or purchasing them.
The amount of Dii Coins you earn for free depends on the amount of Dii Rewards you complete, and the amount of 'Earn More Dii Coins' tasks you complete. If your balance is below 50 Dii Coins at the start of the month, it will automatically be topped back up to 50 Dii Coins.
On the first of every month, if your Dii Coin balance is below 50, it will be topped-up to 50. If your Dii Coin balance is above 50, it will not change.
Go to https://www.diitalk.com/password-reset-request to reset your password.
Yes, if you are only logged into one device at a time. Log out of one device before you log into another.
Diitalk stores your phone number so that your friends can find you and call/message you for free. Your phone number is also used as your caller ID for outgoing calls.
Yes. Follow the instructions in the setup procedure. When verifying a phone number, approve the sending of a SMS then tap 'Call Me' to receive a call telling you the code instead.
First, go to the account details screen:
Then enter your phone number like in the setup procedure.
Diitalk uses the phone numbers found on your device's contact list to determine which of your friends are also on Diitalk. These phone numbers are not stored on the server, are not transferred to anyone else and never will be.
When you run the app, you will be prompted to allow Diitalk to access your contacts. If you deny Diitalk access to your device's contacts initially, you can enable access as follows:
You can make free App-to-App calls to your Diitalk friends without consuming any Dii Coins. Calls to phone numbers will consume Dii Coins. You can earn more Dii Coins for free, or purchase more as you need them. You can view the latest calling rates (by country and region) in app.
Diitalk can not connect calls to special numbers such as 911 and 411. Please use the phone's regular keypad to call these numbers or contact the operator.
Some 2G, 3G, 4G and LTE providers restrict VoIP usage on their network so check with your provider about any restrictions they may have.
You must give Diitalk permission to use your microphone the first time you make or receive a call (or else the other party will be unable to hear you).
Everywhere! As long as you have enough Dii Coins.
When you dial a phone number or select a contact's number the cost will show up on the keypad screen. You can also check out the latest rates by:
The ribbons represent our lowest calling rate tiers.
To ensure that numbers are entered correctly Diitalk requires that all numbers be in international format. To internationally dial a Mexican mobile phone you must input '+52' followed by a '1' then the area code and number. As a result, when entering Mexican mobile numbers within Diitalk (including your own number to request the confirmation code) you must preface mobile numbers with '+521'.
Landline number: +52 (area code) (phone number)
Mobile number: +52 1 (area code) (phone number)
To call another Diitalk user, you'll first need to add them to your Diitalk contact list.
Diitalk can not connect calls to special numbers such as 911 and 411. Please use the phone's regular keypad to call these numbers or contact the operator.
Diitalk, where possible, utilizes top-quality codecs that respond excellently— 'even over high stress network conditions' and are very tolerant to network problems. However, there's a lot you can do to help ensure that you get the best-possible call quality, every time.
Calls can be made using Wi-Fi, 2G, 3G, 4G and LTE connections. Please note that not all cellular networks were created equally, so call quality may vary. Some cellular providers restrict VoIP usage on their networks, so check with your provider regarding any restrictions they may have.
Some of our VoIP service providers do not support caller ID. A few route their calls through other numbers, resulting in the wrong caller ID being displayed. Whenever possible we try to facilitate call-ID but in some instances (depending on the provider) it is not possible.
To message another Diitalk user, you'll need to first add them to your Diitalk contact list, as described here.
If you already have an existing conversation with the person you want to message, simply tap the conversation and continue messaging where you left-off.
You can only send stickers from sets you have downloaded. How can I download new sticker sets?
You can earn Dii Rewards by performing various activities in the app, such as: calling, messaging, adding contacts, downloading stickers, and much more! Look at the Dii Rewards list to find out how you can earn them all. You will also earn Dii Coins when you invite your friends to use Diitalk, and you can earn BONUS Dii Coins by watching videos and/or completing offers.
You earn free Dii Coins and/or unlock new content!
Lifetime rewards can only be earned once. Monthly rewards are refreshed on the first of every month so that you can earn them over and over again. However, progress for monthly rewards does not carry over into the next month, so you need to earn them fast!
When your friend downloads the app their name will appear in your list on the 'Referrals' page. After your friend makes one call, and sends one message both of you will get a Dii Coin reward. You'll then also be able to call them app-to-app and message them without spending any Dii Coins— it's a win-win!
If you are missing Dii Coins from engaging with videos or offers, please contact Tapjoy support by following the 'Missing Dii Coin?' link on the first page of the offer wall.
NOTE: Uninstalling Diitalk will remove your conversation history.
To begin using the app again you will need to repeat the setup procedure.
NOTE: If you gave the device permission to update apps automatically, then you do not need to follow the steps below. The app should have a dot beside the name indicating when it is updated.
Follow the steps from https://support.google.com/googleplay/answer/113412 to update Diitalk on your device.